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"Leadership is one of the most observed and least understood phenomena on earth"
                                                                                                -James MacGregor Burns

Ten Key Elements of Servant-Leadership

  1. Listening receptively to others
  2. Acceptance and empathy for others
  3. Foresight and intuition
  4. Awareness and perception
  5. Having highly developed powers of persuasion
  6. An ability to conceptualize and to communicate concepts
  7. An ability to exert a healing influence upon individuals and institutions
  8. Building community in the workplace
  9. Practicing the art of contemplation
  10. Recognition that servant-leadership begins with the desire to change oneself.
Once that process has begun, it then becomes possible to practice servant-leadership at an institutional level.

Move through Autonomy toward Interdependence

The desired outcome of servant-leadership is that students move toward increased emotional dependence, self-direction, critical thinking, persistence, and mobility, as well as understanding the importance of interdependence.

Developed by Paul Gaines, Jr., Assistant Director of Multicultural Affairs, Carleton College, January 2001 from the work of Robert Greenleaf.


by: Jennifer Cox Johnson